TERMS & CONDITIONS

Last updated: April 17, 2026

OVERVIEW

This website is operated by Lamis Studio LLC, registered in the United Arab Emirates.

Registered address:
Shams Business Center, Media City Free Zone,
Al Messaned, Sharjah, UAE

Throughout the site, the terms “we”, “us” and “our” refer to Lamis Studio LLC.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.

SECTION 1: ONLINE STORE TERMS

By using this site, you confirm that:

• You are at least the age of majority in your country of residence
• You will not use our products for any illegal or unauthorised purpose

We reserve the right to refuse service to anyone for any reason at any time.

SECTION 2: GENERAL CONDITIONS

We reserve the right to:

• Refuse or cancel orders at our discretion
• Limit quantities purchased per person or order
• You agree not to reproduce, duplicate, copy, or exploit any part of the Service without written permission.

SECTION 3: PRODUCTS & CONDITION

All products sold on www.lamis.co.uk are:

• Vintage
• Second-hand
• Or deadstock (new old stock)

This means:

• Items may show signs of wear, ageing, or storage-related imperfections
• Minor flaws, fading, or variations are expected

We make every effort to describe items accurately and provide clear images.

By purchasing, you acknowledge and accept the nature and condition of these goods.

SECTION 4: PRICING & PAYMENTS

• All prices are listed in GBP
• Prices exclude shipping, duties, and applicable taxes

For international orders:

• You are responsible for customs duties, import taxes, and local charges

We accept payments via:

• Debit/credit card
  
• Apple Pay

All payments are processed securely.

SECTION 5: SHIPPING & DELIVERY

Orders are shipped using reliable carriers (e.g. Royal Mail or equivalent).

• Tracking details will be provided once dispatched
• Delivery times are estimates and not guaranteed

Shipping Responsibility

Once an order has been dispatched:

• The buyer is responsible for providing accurate shipping details
• We are not responsible for delays caused by couriers, customs, or incorrect information

If a parcel is returned due to:

• Incorrect address
• Failure to pay duties
• Failure to collect

It may be re-shipped at the buyer’s cost. Refunds will not be issued in such cases.

SECTION 6: RETURNS & REFUNDS

Due to the nature of vintage and second-hand goods, we do not accept returns, refunds, or exchanges for:

• Change of mind
• Sizing or fit issues
• Minor imperfections consistent with vintage wear

Exceptions (Limited Cases Only)

Returns are only accepted if:

• The item is significantly not as described, or
• The incorrect item was sent

You must contact us within 5 days of delivery with:

• Order number
• Clear photos
• Description of the issue

If approved:

• The item must be returned in original condition
• We reserve the right to inspect before issuing a refund

Return Shipping

• If the error is ours → we cover reasonable return shipping
• Otherwise → buyer covers return shipping

Tracked shipping is strongly recommended.

Refunds

• Issued to the original payment method
• Processed within 5–10 business days after inspection

Shipping costs are non-refundable unless the return is due to our error.

SECTION 7: IN-PERSON SALES

For purchases made in person (including pop-ups, markets, private appointments, or events):

• All items are sold as seen and inspected at the time of purchase
• Customers are responsible for carefully examining items before purchase
• By completing the transaction, the customer confirms satisfaction with the item’s condition

Due to the nature of vintage and second-hand goods:

• All in-person sales are final
• No refunds, returns, or exchanges will be offered

Exceptions apply only where:

• An item is proven to be significantly misrepresented

Any claims must be made within 24 hours of purchase with supporting evidence.

We reserve the right to refuse claims where items were inspected and accepted at the point of sale.

SECTION 8: FRAUD & ABUSE PREVENTION

To protect our business:

• We document items before dispatch
• We may request evidence for any claim
• We reserve the right to refuse returns showing signs of use, damage, or tampering

SECTION 9: LIABILITY

To the fullest extent permitted by law:

• We are not liable for indirect or consequential losses
• Our liability is limited to the value of the product purchased

Nothing in these Terms excludes rights that cannot be excluded under applicable law.

SECTION 10: INTERNATIONAL SALES

We sell internationally. Buyers are responsible for:

• Ensuring products comply with local laws
• Paying any applicable import duties or taxes

SECTION 11: PERSONAL DATA

Your submission of personal information is governed by our Privacy Policy.

SECTION 12: GOVERNING LAW

These Terms & Conditions are governed by the laws of the United Arab Emirates.

SECTION 13: CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

SECTION 14: CONTACT

For any questions, contact:
info@lamis.co.uk